.Five9 (FIVN) has been rewarded the 2024 Aragon Research Technology Award for Artificial Intelligence Get in touch with Centers as well as named a Forerunner in pair of Aragon Investigation Globe reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The company was actually recognized as the most calculated seller in the artificial intelligence Representative Operating systems report.At the center of Five9’s technology is their eyesight for The brand new CX, where Artificial Intelligence Professionals and also AI-empowered Person Representatives collaborate to deliver hyper-personalized consumer knowledge. The business lately launched brand new advancements including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of modern technology in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Investigation Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Agents AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise called a Leader in The Aragon Investigation Entire World for AI Agent Platforms in the ICC, 2025 and Aragon Investigation World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has actually been named a champion of the 2024 Aragon Analysis Development Honor for Artificial Intelligence Call Centers. Also, Five9 has been named a Leader in two Aragon Research Entire world records: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This recognition from Aragon Analysis highlights Five9’s placement as a leader in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 document positions Five9 as one of the most
critical seller measured in
the record, identifying Five9 s key sight for AI-driven innovation in CX. At the center of the development is Five9’s goal for The NEW CX where Artificial Intelligence Agents and AI-empowered Person Agents work together to supply hyper-personalized, simple and easy customer experiences. By empowering organizations to deliver transformative customer communications while decreasing costs and also enhancing efficiency, Five9 is actually setting new requirements for AI-powered answers in the connect with facility field.
AI is fundamental for developing phenomenal customer experiences, and we are honored to be identified through AragonStudy as cutting-edge for our attempts to move the smart get in touch with facility ahead, stated Jonathan Rosenberg, Main Technology Police Officer and also Chief of Artificial Intelligence, Five9. Our concentration has actually been actually, as well as will continue to be actually, aiding services deliver those expertises along with simple devices and also capacities. With each new technology, we take an advance for each Five9 and also for the field overall.
The Aragon Analysis Innovation award pinpoints providers leveraging speculative use of innovation to not only adapt as markets change, however to definitely interrupt and notify how their markets are going to evolve. Five9 was formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards ceremony.Five9’s commitment to development, especially its own sight for combinationing artificial intelligence Agents and also AI-empowered Human Agents, is actually specifying a brand-new standard for exactly how organizations can easily supply hyper-personalized and seamless consumer knowledge, mentioned Jim Lundy, Creator, Chief Executive Officer and Lead Analyst, Aragon Research. This honor as well as file id improves Five9’s devotion to delivering AI innovations for CX.
Earlier this year, the firm launched brand new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers, that improve the method firms come close to CX, driving better results for both clients as well as brokers. Concerning Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, supplies a comprehensive rooms of answers to energy AI-elevated client adventures that provide far better business results as well as Bring Happiness to CX.
Our consolidated cloud-native offering allows hyper-personalized customer experiences and even more enabled workers, making every customer interaction a lot more linked, easy, and individual. Counted on through 2,500 +clients and 1,400+ companions globally, Five9 unites the electrical power of artificial intelligence, our system, and our folks to drive AI-elevated CX.To read more, check out www.five9.com. Interact along with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Rights Set aside.
The identification of an Aragon Analysis honor victor is not a promotion through Aragon Research of any vendor, product, or solution. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Study Technology Honor for Artificial Intelligence Get In Touch With Centers as well as was named a Forerunner in two Aragon Investigation Globe documents: AI Broker Platforms in the ICC, 2025, and Intelligent Call Facility, 2025.
What new AI items carried out Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to enhance consumer knowledge monitoring.Just how does Five9’s( FIVN )NEW CX vision influence customer support? Five9’s brand new CX eyesight incorporates AI Professionals with AI-empowered Human Agents to provide hyper-personalized, simple consumeradventures while lessening expenses and enhancing performance.
What was Five9’s( FIVN) tactical opening in the Aragon Analysis Entire world 2025 report? Five9was set up as the most important vendor in the AI Broker Operating Systems in the ICC, 2025 report, identifying their important sight for AI-driven advancement in CX. When did Five9( FIVN) acquire the AragonAnalysis Development
Award
?
Five9 was formally shown with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.